Standard Delivery

Tiny Dimples uses FedEx and UPS to ship most items. Oversized items, such as large furniture pieces, require extra care in shipping and are handled by an In-Home Delivery Service. When placing an order for a large item, you will be given the option of choosing Standard Delivery or Premier Delivery. Items that are shipped using the Standard Delivery Service are placed inside the main threshold of your home or building. Because these large items are bulky and heavy and require special consideration, our cost to ship them is much higher than for other items. Therefore, these items have a delivery surcharge associated with them, in addition to the regular delivery charges. The Standard Delivery Surcharge will be clearly stated under Home Delivery Options in the product page.

Premier Delivery

The Premier Delivery Service consists of placement of the item in the room of your choice, unpacking the item and removal of the packaging debris, but does not include assembly. Premier Delivery is available to you at an additional charge. The Premier Delivery Surcharge will be clearly stated under Home Delivery Options in the product page. Please note that due to the extra care and handling involved with our Premier Delivery service the shipping time may be extended up to 1-2 weeks beyond standard shipping times. Shipping times will vary based on ship to address. Please make us aware of any specific arrangements needed to gain access to your residence such as spiral staircases, ferry transportation, or freight elevator appointments, as additional fees or surcharges may apply. If you have any questions regarding your home delivery options, do not hesitate to contact us at info@tinydimples.com.